Conflict Resolution: Disagreeing Well at Work

Problem to solve

Disagreements are either avoided until they escalate OR handled as if every viewpoint carries the same risk, including when someone is being excluded or harmed.

FAIRER perspective

Respectful disagreement should make space for difference without treating discrimination as a legitimate side of a debate. Power, impact and accountability matter as much as tone.

Session summary

A practical session on recognising the difference between healthy challenge, interpersonal conflict and discriminatory behaviour. Participants practise de-escalation, setting boundaries and deciding when a conversation needs dialogue, intervention or escalation, leaving with a simple approach to handling conflict fairly.

Preview our insights

In this short video, FAIRER Managing Director Dan Robertson explores why challenging inappropriate behaviour matters and what can happen when we choose to stay silent.

It’s a preview of the thinking explored in our one-hour training session – from finding the confidence to speak up to navigating disagreement constructively and developing the skills to address conflict in a way that supports better outcomes.

What you'll learn

Distinguish between disagreement, debate, conflict and discriminatory behaviour.

Apply practical techniques to de-escalate challenging workplace conversations.

Recognise when differing beliefs or values create workplace risk.

Respond appropriately when conversations become emotionally charged.

How it works

Interested in booking this training for your organisation? Get in touch with our team to arrange an initial conversation.

We'll use the call to learn more about your organisation, your current employee network approach and what you want to achieve from the session. We can then confirm the booking and discuss any relevant context to help us deliver a useful and engaging session for your participants.

Your session will be delivered by a member of the FAIRER Consulting team selected according to availability and relevant expertise. Sessions are delivered as a one-off training experience rather than an ongoing programme.

Meet our inclusion specialists

Your one-hour training session will be delivered by one of our inclusion and culture specialists. Click each profile to learn more about our speakers.