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Introduction to unconscious bias training

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Unconscious bias – or implicit bias - refers to the automatic and often implicit attitudes, assumptions, and stereotypes that shape our perceptions and decision-making processes. The term, coined by psychologists Banaji and Greenwald, refers to a type of bias which is widespread and can significantly impact the workplace, particularly in areas such as recruitment, performance evaluation and promotion.

Therefore, it is crucial that leadership and those making business decisions work to mitigate their own biases, and unconscious bias training is a step in the right direction. Our implicit bias training programme covers the fundamentals, exploring why we have biases and how they impact our behaviours and decisions at work.‍

As the global war on talent becomes more and more competitive, so does the pressure on businesses to attract and retain the best possible talent. However, hiring managers around the world continue to hire people who simply look and sound like them. But without a truly inclusive workplace environment, it will be difficult for businesses to attract and retain diverse talent, so where are your blind spots and how can you mitigate bias within the employee lifecycle? 

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What does our unconscious bias training involve?

This introduction to unconscious bias workshop draws on the fields of social psychology and behavioural science to provide participants with a framework for assessing biases. We provide an overview of the psychology of bias, providing answers to questions such as “what is unconscious bias?” and “how does unconscious bias affect decision-making?”

The course leverages real-life business case studies to contextualise learning, using highly interactive techniques including video and drama scenarios. Participants will come away from the training with actionable, research-led next steps, which can be immediately implemented into workplace and personal behaviours.

Learning outcomes

By the end of this course, participants should expect to understand:

The key cognitive and social biases
including affinity bias, confirmation bias, attribution error, gender benevolence and halo and horns effect
The role and impact of micro-behaviours
(aggressions and affirmations) on individual and group performance
The impact of group dynamics
(in-group and out-group) on team performance
The role of social networks
and privilege at work

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Contact us to find out more about our bespoke training sessions and discover how we can help you reach your DE&I goals.