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Accessibility meaning: What is accessibility?

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Accessibility definition

Accessibility can be defined as ensuring fair access for all individuals across the range of human capabilities and experiences. In the context of a workplace, accessibility relates to how organisations can create room for the unique qualities that every individual contributes. The term "accessibility" is often used to refer to the notion that someone's disability does not prevent them from using or accessing something. When something is accessible, it means that someone with a disability can do their tasks with the same amount of time and effort as someone without one. It implies that people are capable of being independent and empowered. 

Accessibility can be split into the following types:  

  • Physical accessibility: A business that has features like wheelchair ramps, braille signage and accessible facilities is considered physically accessible. 
  • Technological accessibility: Accessibility extends to the digital workplace, where all employees or candidates have equal access to technology. This has a greater bearing on hiring, since applications and interviews are frequently delivered online, and businesses may utilise artificial intelligence (AI) and other technologies to screen applicants. 
  • Attitudinal awareness: The largest obstacle to workplace accessibility is frequently an attitudinal rather than a structural one. This refers to employee misconceptions regarding individuals with a disability and their capacity for work.  

Real-world context

  • Recruitment: Under the Equality Act 2010 employers must provide reasonable adjustments to ensure that disabled candidates are not put into substantial disadvantage during the recruitment process. However, there are further steps that can be implemented to make the recruitment process more accessible as some candidates may not be willing to disclose their disability and/or be discouraged from applying in the first place. These steps involve inclusive hiring practices such as application forms accessible in different formats – for example with BSL translation.  
  • Tools & systems: The Employer Assistance and Resource Network on Disability Inclusion (EARN) refers to technology accessibility as “tools that can be used successfully by people with a wide range of abilities and disabilities.” These tools range from intranet and software application systems to electronic correspondence tools. These diverse technologies must be available in a multitude of contexts, including remote or in-office team meetings, special events, employment fairs, off-site training sessions, and conferences. 
  • Ways of working: Processes in day-to-day employee routine should be accessible. This includes provision of different modes of working (e.g. remote and hybrid) as well as ensuring all employees have equal access to opportunities throughout the company. For example, any event that is held outside the office must be assessed based on physical accessibility, and any training provided needs to be accessible for those with disabilities. 

Related terms

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Ableism
Ableism
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TOUCH
Disability
Disability
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TOUCH
Equality Act
Equality Act
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Equity
Equity

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